Legal framework governing the protection of personal information
The Tourisme Côte-Nord site is published in Québec, Canada. Users' personal information is protected under Québec and Canadian laws. For information on user rights, visit the Commission d'accès à l'information du Québec Website.
Unless required by law, Tourisme Côte-Nord does not disclose any personal information on Tourisme Côte-Nord users.
Use of personal information
The information collected by Tourisme Côte-Nord with user consent serves to send users paper-based or electronic documents, respond to their information requests, forward reservation, product purchase or tourism service requests to service providers, subscribe users to Tourisme Côte-Nord publications or its newsletter and compile mailing or survey lists. This information also serves to determine user habits and interests with a view to improving future service.
Disclosure of personal information
User requests may require the disclosure of personal information to service providers or sub-contractors involved in filling a request (e.g. disclosure of user's contact information to an organization handling document shipping or to an establishment where the user wishes to make a reservation).
By authorizing Tourisme Côte-Nord and its partners to send the user travel literature or a tourist newsletter, the user authorizes Tourisme Côte-Nord to transfer said user's personal information to a service provider or sub contractor for purposes other than a response to the user's request for information, a newsletter or a reservation.
Sub-contractors and service providers outside of Tourisme Côte-Nord that use personal information held by Tourisme Côte-Nord are required to sign a confidentiality agreement and may use such information solely for the purposes to which the user has consented.
Information collected automatically by the site
When a user accesses the Tourisme Côte-Nord site, information is automatically exchanged between the user's computer, the site server and the servers of Google Analytics, the DoubleClick Campaign Manager (DCM) advertising server and a third party tasked with compiling statistics on site visits.
The information exchanged includes:
- the domain name of the user's Internet Service Provider and the user's IP address;
- the type of browser, the type of device and operating system used to access the site;
- the date and time of access to the site;
- the site pages visited;
- the address of the originating Website.
This information exchange is necessary for the proper operation of the site. The information is kept for statistical purposes. It is also stored in data logs for site security reasons and used to compile statistics on site visits. Information in the site's data logs may be communicated to third parties for security verification or legal investigations and will not be used for any other purpose.
Verification, comments or complaints
Users may ask to see, correct or delete the personal information in their Tourisme Côte-Nord file. Requests for verification and related comments or complaints should be sent to firstname.lastname@example.org along with information identifying the user.